"Zero" - 'Gate No Show'
This article proposes ideas on how IT can assist Airlines to have zero Gate no show of Checked in Passengers at the Airport Terminal.
Newer technologies in IT can assist Airlines to track passengers and facilitate them to the boarding gates on/before time, thereby reducing flight delays and gate no show by passengers.
Strategically, IT can be used to trace/track a Check in Passenger at the Airport by using any of the below technologies.
- iBeacons & Augmented Reality
- RFID
As per the recent trends seen, approx 90% of passengers are carrying their smartphones along, which makes it very imperative that airports and airline operators connect with their passengers through their smartphones.
iBeacon tech is one of such new technologies that is helping create enhanced end-to-end experiences at airports for Pax, seamlessly through passengers smartphones.
iBeacons help in enhancing a wide variety of functions like wayfinding with integrated Augumented Airport app, measuring the distance & time to the gate from existing location, and conveying important flight information like time to departure, Gate Open,Boarding start among others.
Close coordination with Airport Management and sharing the Airport infrastructure can only achieve this.
2. RFID
Using RFID labels stickers on Boarding pass can also assist Airlines to locate their checked in passengers roaming at the airport or who are busy shopping.
By using RFID guns or customised APP readers, Airline ground staff can locate their passengers of the desired flight and quickly communicate / guide them to the respective boarding gates.
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Airlines can also generate a lot of revenue from Pax by using such technologies and also enable savings and less stress to the Passenger during his travel and also earn a lot of goodwill.
Your feedback is welcome on the above post.
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